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May Apple (© 2012 Lynne& Richard Bittner)

An Independent Resource for Problem Resolution


The University Ombudsman Office (since changed to the Harvard Ombuds Office) was established in February 2003 by President Lawrence Summers to support a climate of respect, accountability, honesty and integrity as described in the 2002 University Statement of Values.  The office provides informal, impartial, confidential and independent assistance to all members of the Harvard community in managing or resolving issues affecting their work or academics.  The office supports a culture that is ethical and civil, and in which mutual understanding can be reached and differences resolved through respectful dialogue and fair processes. 

People choose to contact the office because it is informal, assures confidentiality, and is independent from University administration.  Speaking with the Ombuds is off the record.  The Ombuds practices in accordance with the provisions of the Office Charter and with the International Ombuds Association Standards of Practice of the International Ombuds Association.

The office is open to Harvard ID holders: faculty, fellows, staff, students and retirees.