Lydia Cummings

Lydia Cummings

University Ombudsman

Lydia has been a member of the University community for over 30 years. Prior to becoming an Ombudsman she was the Associate Director of Labor and Employee Relations in the Office of Human Resources. Her professional areas of expertise include employee counseling, contract negotiation, informal mediation of group conflicts, and assisting individuals to develop strategies for conflict resolution. Lydia serves as ombudsman for all University constituents. She is a member of the International Ombudsman Association and practices to the Code of Ethics and Standards of Practice of the Association.

Dedicated Line: 617-634-9826


Jude Heichelbech

Jude Heichelbech

Staff Assistant

Jude has been with Harvard University for 15 years, supporting staff from the Harvard Medical School, to the Kennedy School, to Central Administration. You may contact her to make an appointment with the Ombudsman.

Confidential Line: 617-495-7748 (Leave message)

Dedicated Line: 617-495-8146 (Leave message)


Longwood Ombuds Office, for affiliates of HMS, HSDM, HSPH

164 Longwood Avenue, 1st Fl., Boston, MA 02115
Telephone: 617-432-4041

Melissa Brodrick, Ombudsperson; 617-432-4040 (direct line)

Justin Neiman, Associate Ombudsperson; 617-432-4043 (direct line)