Picture of Ombuds Adam Kleinberger

Adam Barak Kleinberger, Ombuds

Harvard Ombuds Adam Barak Kleinberger was appointed in December 2021. Prior to arriving at Harvard, Adam served as an ombuds at Boston University and Cornell University. He is a Certified Organizational Ombudsman Practitioner® (CO-OP) and follows the International Ombuds Association’s Code of Ethics and Standards of Practice.

Adam served in various roles at the Consensus Building Institute, the City University of New York and as a mediator in Massachusetts’ district courts. Adam’s research and training has focused on improving conflict resolution skills through the use of improvisation and clowning. He began his study of conflict resolution at the United World College. He holds a BA from Brandeis University, an MA in Dispute Resolution from the University of Massachusetts Boston and a diploma from Ringling Bros. and Barnum & Bailey Clown College.

Please call 617-495-7748 or email to make an appointment.


Photograph of Ombuds Colette Carmouche

Colette Carmouche, Ombuds

Colette Carmouche is an Ombuds for faculty, staff and students at Harvard University. Prior to joining Harvard, Colette served in the federal government for 13 years in  various capacities including conflict transformation, diversity, equity, and inclusion, and historic preservation. 
Colette previously held roles as an Ombudsman Specialist for the Transportation Security Administration, a mediation program manager, mediator, facilitator, trainer, ombuds, and coach for the U.S. Department of Interior, and she also assisted in establishing the first service-wide diversity and inclusion office for the National Park Service.
Colette earned a Bachelor of Arts with dual majors in Anthropology and African American Studies from the University of Rochester and a Master of Science in Conflict Analysis and Resolution from George Mason University. She also holds an Associate Certified Coach (ACC) credential from the International Coach Ferderation.

Please call 617-495-7748 or email to make an  appointment.

Jude Heichelbech

Jude Heichelbech

Ombuds Department Coordinator

Jude has been with Harvard University for nearly 17 years, supporting staff from the Harvard Medical School, to the Kennedy School, to Central Administration. You may contact her to make an appointment with the Ombuds.

Confidential Line: 617-495-7748 (Leave message)

Dedicated Line: 617-495-8146 (Leave message)





Longwood Ombuds Office, for affiliates of HMS, HSDM, HSPH

164 Longwood Avenue, 1st Fl., Boston, MA 02115
Telephone: 617-432-4041

Melissa Brodrick, Ombuds; 617-432-4040 (direct line)

Justin Neiman, Ombuds; 617-432-4043 (direct line)